Terms and Conditions

Please read these Terms and Conditions carefully, as they govern your relationship with the website and the services. By using the site, you confirm that you agree to the provisions set out below.

1. General Provisions

  • The website owner is allbooks.ge (hereinafter, the “Company”)
  • These Terms and Conditions are governed by the laws of Georgia.
  • By using the website, the user confirms acceptance of these Terms.

2. Services and Products

  • The website features books and educational materials.
  • Product prices and availability are indicated on the site, and the Company reserves the right to update them as needed without prior notice to users.
  • All prices are listed in Georgian Lari (GEL) and include taxes, excluding delivery fees.

3. Orders and Payment

  • To place an order, the user completes the dedicated form on the website.
  • Payment methods: online (bank card), bank transfer, or cash upon pickup from the warehouse.
  • Successful payment constitutes the official confirmation that the order has been received.

4. Delivery

  • Tbilisi Delivery fee ₾6. Delivery time: 1–3 business days. (usually next day)
  • Regions (cities) Delivery fee ₾8. Delivery time: 1–3 business days.
  • Regions (villages, small settlements) Delivery fee ₾12. Delivery time: 2–5 business days.
  • Order dispatch starts only after payment.
  • On the delivery day the courier cannot specify the exact delivery time. The courier will contact you 5–10 minutes before arrival. If contact cannot be established, delivery will be re-attempted the next day.
  • If contact still cannot be established on the second day, the order will be considered cancelled. In this case, only the book price will be refunded.
  • If the order is not delivered within the stated timeframe, you have the right to cancel the order and request a full refund.

5. Returns and Exchanges

  • Product returns are possible within 7 days from the order date
  • Returned products must be in the same condition as delivered (not damaged, soiled, or torn).
  • If a book has a manufacturing defect or other fault, it may be returned within 7 days.

Error correction:

If an error occurs due to our fault (e.g., an incorrect item was sent), we reserve the right to correct the error at our own expense within the following periods:

  • Tbilisi up to 3 business days.
  • Regions: up to 5 business days.

6. Intellectual Property

  • All materials on the site belong to the Company or its partners.
  • Use of materials is permitted only with the Company’s prior written consent.

7. Limitation of Liability

  • The Company is responsible only for services explicitly indicated on the site.
  • The Company is not responsible for third-party services or interruptions in the operation of internet platforms.

8. Dispute Resolution

  • All disputes shall be resolved through negotiations.
  • If no agreement is reached, the dispute shall be considered by the courts of Georgia.

9. Changes

  • The Company reserves the right to modify these Terms at any time.
  • Changes take effect immediately upon publication on the website.